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Nathan-
The 2006 Mercedes Benz SLK 55 AMG car that I purchased from you was flawless. Flying in from AZ to purchase a car site unseen can be a worry. However answering all my questions with the no pressure approach made it a pleasant experience. Your small "dealership if you will" rivals any Mercedes Dealer by far I've ever been to in customer service, and care. Large dealers offer little care with a purchase, and that certainly was not the feeling I got from you at all.
The car was exactly as described. Not being negative, the only issue that did turn up with wear on the tires you solved like a true professional. That quality is rare indeed. I've owned my own company for over 20 years and I can say there are few businessman left that are caring. The car business maybe perhaps the most rare to see 100% honesty. I too a man of my word have issues come up from time to time. However again you took care of the tire issue beyond what is normal. Its been near 2 mths since I purchased the car, and Ive not had to do a single thing to it besides enjoy it. I got treated fairly and honestly by yourself. Will I buy another car from you being in AZ? Well all I can say is when I have the need, Im looking you up before I go to any local new, or preowned luxury car dealer.
You have my permission to post my telephone # on your site, in case anyone needs a reference.

Thank you again-

Michael
520-374-2626

Arizona

2006 Mercedes SLK 55 AMG

 

 

To Nathan Merz,

The car was exactly as described and I appreciate the honesty in which the car was represented. In dealing with these older Porsches, everyone likes to represent the car as
"perfect" or " excellent condition" or " needs nothing" but often with cars of 15 plus years old, that is not always a true representation of what the car is really like. Excellent condition or perfect can mean many things to different people. You gave full disclosure of the exact condition of the car and it arrived with no suprises as to the " real " condiion of the car. I am still amazed at the condition of the paint on this old car, the interior etc. When we first talked and you made the statement that you know these cars and know what you are looking at when you buy one, you were just stating fact. I also liked the way that we negotiated the price to allow for the service that you so honestly disclosed that the car needed. I now have a true keeper of a classic Porsche that I plan to keep for many years and keep in as good condition as you have done with the car.
To anyone looking at a car that Nathan is selling, I can say he will represent the car exactly as it is, no embelishment of the true condition, no sales speak, no aggressive sales tactics. Just honesty, no more, no less. It was a pleasure to do business with Nathan and I would highly recommend him to anyone.

Thanks again,

Ford Strei

Leander, TX

1991 Porsche 964 Turbo


 

Hey Nathan,

I just wanted to say thanks again for providing us a great car buying experience at Columbia Valley Luxury Cars! We told you what we wanted for a car and an approximate price range, and you found us a rig that was cleaner and nicer than we would have expected, for a price that was lower than other rigs we were looking at that had higher miles.

I also appreciate you educating me on the type of vehicle we were looking for and providing your recommendation based on your experience. Your service is excellent. My wife and I are excited to refer our friends and family to you for their future vehicle purchases.

Thanks again!

Zach Miller
Hometown Values Magazine

 

I had several options when I decided it was time to upgrade my current BMW to a newer model. I in fact tried them all.

First, I tried a trade in approach. And even though I was trading in only a four year old BMW to a BMW dealer, the car apparently was not something they were looking for, did not have the options they would have liked, or some other issue not apparent to me. In short, the money they offered was well below market price. So how to get market price?

Second I tried selling the car on my own. I posted the car in the paper, Autotrader, and Craig’s List. What I found was that I was taking calls during business meetings when I should have been focused on business, meeting people at times inconvenient to me, and really did not generate the “ground swell” of response I anticipated. In short, the car did not sell.

Third, I entered into a consignment agreement with Columbia Valley Luxury Cars. Simple paper work, in no way confusing, and Nathan and I easily found a mutually agreeable market price for the car. It sold in less than three weeks.

The results I wanted with the least amount of effort required. My third approach will now be my first. Thank you Nathan and Suzy.


Mark Blankenship

Richland WA

2003 BMW 325i

 

Mary Ann and I met Nathan and Suzy at a recent Benefit Dinner in Richland only to discover that they live in our neighborhood, a few blocks away. We also discovered that our next door neighbors had previously told them that I was very interested in exchanging my 2006 Miata for a black Porsche ….. any black Porsche …. as long as it had low mileage and was available at an affordable price. During discussions over dinner, I learned that Nathan and Suzy had recently taken in a graphite black Boxster on consignment and that it already had my name on it, so to speak. Mary Ann and I drove to Columbia Valley Luxury Cars the next morning and closed the deal immediately - the car was perfect. Interestingly, Nathan sold my Miata at a terrific price to my other next door neighbor the next day! A great set of experiences, as well as good deals, for all of us.


Barry Burrow

Richland, WA

Porsche Boxster

 

Nathan recently sold on consignment my 2004 Miata Speed. The experience was surreal. Nathan is definitely not your stereotypical car dealer. He is knowledgeable, trustworthy and a pleasure to work with. I have never bought a used car but I can guarantee if Nathan can find me the type of car I am looking for, I will be purchasing my next car from Columbia Valley Luxury Cars.

Kathy Lensink

Richland, WA

 

I found Nathan and Suzy on Craigslist of all places! Nathan is ready and willing to spend loads of time to help make sure you are getting what you are looking for. He does not have any “marginal” cars in his inventory and the cars have all the services records as well. He just doesn’t buy the kind of cars that you see on most car lots and will go and find what you are looking for if he doesn’t have it already. He and Suzy are a pleasure to deal with, really great people, no pressure and excellent pricing. The car is a pleasure to drive, looks great, has all the records, its in great condition…..you get the point. I highly recommend Nathan and Suzy – you won’t be disappointed.

Grant Goolsby

Richland, WA

2003 BMW 325i

 

When I decided to sell my Porsche, I asked Nathan what he could do for me. He told me; CVLC would detail my car, advertise nationwide, handle financials and paperwork all for a fixed percentage of the selling price. I did not have to ship my car to an auction and pay entry fees, detail fees, nor wait 3 + weeks for my money (check out Barret-Jackson consignment forms). I got what I wished and the buyer got a great car; Nathan made it happen.

Dr. HC Kayser

 

Last fall, I purchased a “like new” older sports car from Columbia Valley Luxury Cars. From my first glance and all the way through the sale and delivery process, Nathan and Suzy Merz orchestrated a “symphony of satisfactions” for me. I highly recommend Columbia Valley Luxury Cars.

Roger Gray

Real Estate Broker/Land Developer

Kennewick, WA

Mercedes Benz SLK230

car

 

Nate & Suzy, I again wanted to say thank-you for making me, the customer feel "special". It was truly a hassle free event having you sell our car on consignment. Jeanne and I have dealt with numerous automotive sales people over the years and have not had anything good to say until now. You and I both knew and could appreciate the car we had for sale, agreed upon a price and you took care of the rest. Our car was sold within a week and we all were pleased. Integrity in automobile sales people is difficult to find, but not with you and your organization. You and your business are recommended often by Jeanne and I when conversation turns to buying or selling fine automobiles.

I believe that Jeanne and I have made some new friends.

Regards

Ron & Jeanne
Pasco, WA

 

Upon looking in multiple publications for a used vehicle, I was informed about this company called Columbia Valley Luxury Cars. Being that of the very meticulous nature, it was both refreshing and reassuring that somebody else shared the quest for near perfection! Upon arriving to Columbia Valley’s showroom it became immediately apparent that they would be the supplier of my vehicle purchase. The 2003 “E” class Benz that caught my eye was near flawless and appeared new compared to the other’s like in kind that I had seen prior. Nathan’s knowledge of the European car market and keen eye for the quality used car made the purchase a no brainer!!

I would highly recommend using Columbia Valley Luxury Car for your next used car purchase. I would encourage you to check their website for the validation of my experience.

Respectfully Submitted,

Brad DeWitt

V.P. Construction Services.

Total Energy Management.

Mercedes Benz E320

car

 

 

Talk about a hassle free purchase of a car. What a novel experience. No pressure, nice people, excellent service, and at a good price, now that’s hard to beat these days. We hope to never have to bargain with a dealership again. It is a beautiful vehicle, even though Sharon calls it her “”Mafia Car” and has to watch real close not to get in trouble, it’s a rocket! Sharon and I will recommend your company to anyone looking for a quality vehicle.

Sharon and Ray Burg

Kennewick, WA

Chrysler 300C

car

 

 

This is the perfect car it is just what we were looking for! We were very happy when we went to pick up the car and it was everything you promised and more. The condition both inside and out was near perfect and the car has performed stellar now for over a year. Thanks again for your help in locating and securing the purchase, we would gladly use you again in the future and recommend you to our friends and family.

Rod and Erin

Vancouver, WA

Mercedes Benz E430

car

 

 

I was pleasantly surprised to discover Columbia Valley Luxury Cars while searching for a used quality sports car. I'm a buyer who aggressively researches and analyzes a vehicle prior to purchase. I do not like dealing with people who do not understand or mislead you with inaccurate information. I was immediately impressed with Nathan's knowledge and approach to selling a vehicle. He presents all the information and answers any questions without pressuring you. My experience was so favorable that I have purchased two vehicles from Columbia Valley Luxury Cars within the past six months. If you are shopping for a quality used vehicle and want an honorable knowledgeable person then I highly recommend Nathan and Columbia Valley Luxury Cars.

Bill Hall

Richland, WA

Porsche 996 & Audi A6 Quattro

 

 

Nate,
It's been about 2 months since I received my new car from you and everything has worked out well. When I first called you in early January and discussed the type and year of the Acura, I thought it would take a month or two to connect on the right car. I was pleasantly surprised as we talked and you mentioned an upcoming trip to Pennsylvania for an auto auction. When you called the following week with 4 potential vehicles, I knew the purchase of my MDX was going to work out well. The following day you confirmed the purchase and had the car shipped back to Washington. It was just a few weeks before we met and I had my MDX. I considered selling my Qx4 separately, but working through you completed the process and provided a fair price for my old car. All in all a great experience. I'll call you again when I need my next vehicle.

Thanks again,


Mike

Portland, OR

2005 Acura MDX

 

I consider myself a pretty well informed consumer. Especially when it comes
to a purchase as big as an automobile, I review all the literature I
consider relevant to the type of cars that fit my needs, their specs and
reviews as well as prices and value. After doing my typical research I
contacted Nathan with my preference of car. AND NATHAN DID NOT GET ME THE
CAR THAT I WANTED! Instead, he reviewed my needs and asked a lot of
questions about what I'd chosen and why and what specific things I wanted
from my ride. After doing so he assured me that he could and would get me
what I had originally planned to buy but also explained his recommendation
of a different car that fit what I really wanted BETTER AND FOR LESS MONEY
THEN MY INITIAL CHOICE! He made less money on the deal, I got more car that
I thought I could afford and I'm happier with it then I would have been with
the other option. If you want slick and self interested, go somewhere else:
If you want honest and a long term relationship with someone who's really
committed to getting you the best possible deal that he can, go with Nathan.
I'll definitely be getting my future vehicles from him.

Joe Salinas, MD

Richland, WA

BMW M3

 

 

I wanted to take a moment to let you know how happy we are with the services you provided us. I am sure that you remember my daughters desire to own a new style beetle. The fact that you found one matching our specifications and for $2000 less than we had agreed upon as a fair price should not go unnoticed. This was by far the most pleasurable car buying experience I have had, no games, no haggling, just honesty. I will definitely recommend your company to my friends and family. Thanks for being an honest person in a field not known for its integrity.

Dr. Peter Phillips

Camas, WA

VW New Beetle

Mercedes Benz E320

 

 

My experience dealing with Nathan was outstanding.It took one conversation regarding what I was looking for and within a week he had located the exact car.His knowledge is surpassed only by his desire to satisfy the customer’s needs. I was dealing from across the country so he became my eyes as well as my voice in dealing with the car owner. He negotiated a great price, established the shipping and followed up after delivery. He exceeded my expectations on all fronts. I wish all business could be done this well. Thanks Nate!

Dr Tim Brennan

Annville, Pennsylvania

BMW 330Xi

eBay Feedback-

We like to sell some of our rare and unusual cars via eBay; here is what our buyers have to say:

"Straightforward, honest person - very knowledgeable - one of the best"

7bogie7, online buyer

Omaha, Nebraska

Mercedes Benz E300TD- 44k original 1 owner miles

car

 

"Great Car, Great Seller"

2Dariva, online buyer

California

1991 Mercedes 350SD- 86k original 1 owner miles

car

 

"Car was exactly as described and the seller was a joy to deal with. Thanks again"

Dieselme, online buyer

Maine

1988 Mazda 323GTX- 80k original 1 owner miles

car

 

"Thanks again.......I LOVE the car.....Great seller...A++++"

Nicestrat, online buyer

Olympia, WA

1978 Volkswagen Rabbit- 30k Original 1 owner Miles

car

 

"Excellent ebayer! The auto was exactly as described! Very helpful shipping!"

Jeffreysstuff, online buyer

Wisconsin

1988 Toyota MR2 Supercharged- 50k 1 owner original miles

car

 

"Good seller, great car thanks!"

Rotary-engineering

California

1988 Honda CRX Si-41k original 1 owner miles

car

 

 

© 2007-08 Columbia Valley Luxury Cars. All rights reserved.
P 509.946.2000     1856 Terminal Drive. Richland, WA 99354
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